Are you under the impression that your cloud-based service provider is responsible for your data? If so, then think twice. SaaS platforms are great, but you’re not getting the backup you need for the cloud-based data. Your data is up against a lot: human error, SaaS retention policies, programmatic errors, malicious insider activity, hardware failure and cyberattacks, to name a few. That’s why even SaaS platforms like Microsoft and Google Workspace recommend having another backup and recovery solution.